Refund and Returns Policy

Products shipped from Carmart.ae can be returned within 5 days of receipt of shipment if the product is damaged.

Products can be returned within 3 to 5 days of receipt of delivery using the Online Returns Center or through a phone call. It can take up to 4-7 business days for an item to reach us once you return it.

The delivery fee for returning the product is to be covered by the customer. The customer is responsible for arranging the delivery for returning the product.

Note: If the product is opened, it is not eligible for return.

Once the item is received at our fulfillment center, it takes 4 business days for the return to be processed.